Frequently Asked Questions
Everything you need to know about your Acegolfs experience.
What is the standard shipping timeframe for golf equipment?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while custom club fittings may require additional lead time.
Can I return a golf club if I have already used it on the range?
To qualify for a full refund, items must be in new and unused condition with original packaging. Used equipment is subject to our trade-in program valuation rather than a standard return.
Do you offer professional club fitting services?
Yes, Acegolfs provides virtual consultations with PGA professionals to help you select the right shaft flex, loft, and grip size for your specific swing profile.
Are the products sold on Acegolfs authentic and covered by warranty?
Absolutely. We are an authorized retailer for all brands we carry. Every product comes with a full manufacturer's warranty against defects in materials and workmanship.
How can I track my order once it has shipped?
Once your gear leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger equipment purchases.